Client Portal
Client access, all in one place.
Existing clients can log in below to manage appointments, join telehealth sessions, complete paperwork, and access records. Choose the portal that matches your service.
Need to update your information?
Has your phone number, address, insurance, or emergency contact changed? Keep your records current to avoid any interruption in services.
Reduced Fee Application
If you're experiencing financial hardship, you may apply for a reduced fee. Download the form, complete it, and return it to our office for review.
Release of Information
Need to authorize the release or exchange of records with another provider or school? Download the Release of Information form, complete it, and return it to our office.
Need help logging in?
For scheduling or portal support, email frontdesk@irbypsychservices.net or call our office at (662) 228-0130 — we're happy to walk you through it.
Cancellations
Need to cancel an appointment?
Email the address that matches your service so our team is notified promptly. Please cancel more than 24 hours before your appointment to avoid a late fee.
ABA Clients
Email us at the address below — it notifies our BCBAs and relevant front office staff.
imsick@irbypsychservices.netGroup & All Other Clients
For Speech, Psychology, Counseling, and Group clients — email scheduling to cancel.
scheduling@irbypsychservices.netCancellation fees
Cancel more than 24 hours before your appointment to avoid a late fee. Counseling and Speech cancellation fee is $50. Group cancellation fee is $25.
Feedback & Grievances
Share feedback with our Human Resources team.
If any staff member or current/past client has feedback you'd like our Human Resources Department to address, please complete the form below — or reach out directly using the contact information provided.